Privacy Policy

1) Information We Collect

We may collect the following categories of information:

A. Information You Provide

• Account information (such as name and email address, if you create an account)
• Customer support information (information you send to us via email)
• Payment information (processed by third-party payment processors; we do not store full payment card details)
• Content you upload or submit (such as text, audio, or files you provide for processing - "User Content")

B. Information Collected Automatically

• Device and browser information (IP address, device type, browser type, operating system)
• Usage data (pages visited, time spent, clicks, referring/exit pages)
• Approximate location (inferred from IP address)
• Cookies and similar technologies (see our Cookie Policy)

2) How We Use Your Information

We use information to:

• Provide, operate, and improve the Service
• Process transactions and deliver purchased services
• Respond to support requests
• Monitor, prevent, and address fraud, abuse, and security incidents
• Analyze usage trends and performance
• Comply with legal obligations
• Send important administrative emails (e.g., service updates, policy changes)

We do not sell your personal information.

3) How We Share Your Information

We may share information with:

• Service providers who help operate the Service (hosting, analytics, customer support tools)
• Payment processors to complete transactions
• Legal and safety authorities when required by law or to protect rights, safety, and security
• Business transfers (if we are involved in a merger, acquisition, or sale of assets)

We only share what is reasonably necessary for these purposes.

4) User Content & Processing

If you upload content to HumanizeAudio.com, we process it to deliver the Service. You retain ownership of your User Content.

We may store your content temporarily to:

• Provide the Service
• Maintain performance and reliability
• Prevent abuse and enforce our policies

We do not use your uploaded content to publicly identify you.

5) Data Retention

We retain personal information only as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and purpose.

6) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure. Please review our Security page for more details.

7) Your Privacy Rights

Depending on your location, you may have rights to:

• Access or request a copy of your personal information
• Correct inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing

To exercise your rights, contact us at Hello@humanizeaudio.com. We may need to verify your identity before fulfilling requests.

8) International Users

If you access the Service from outside the country where our servers or providers are located, your information may be transferred and processed in other countries that may have different data protection laws.

9) Children's Privacy

HumanizeAudio.com is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

10) Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Effective Date" above. Continued use of the Service means you accept the updated policy.

12) Contact Us

For privacy questions or requests, contact: Hello@humanizeaudio.com